Billing and Appointment Scheduling System tailored for 

Billing and Appointment Scheduling System tailored for 


The All-In-One System for Family and Paediatrician Clinics

We comprehend the specific requirements and obstacles encountered by Family and Paediatrician clinics. Therefore, we have developed a cutting-edge cloud-based Practice Management System designed to expedite clinic operations, improve patient care and boost overall clinic efficiency.

DocPOS from kumoDoc™ with TPA reduces fraud and secures billing

Generate invoices and process payments, including insurance claims, with ease. kumoDoc™ comes with Third Party Administrator (TPA) options that are detailed, thus reducing administrative burden. With sophisticated fraud detection algorithms and secure billing protocols, the cloud-based system of kumoDoc™ reduces the risk of fraudulent activity and protects sensitive financial data.

Patients will also love it as invoices are sent immediately to their e-mail. If you choose to integrate kumoDoc™ with WhatsApp (3rd party integration with extra fee applies), the invoice attachment will be automatically sent to the patient's WhatsApp

Our real-time notifications keep patients updated

We provide convenient notification options for appointment management. When an appointment is created, you have the choice to send notifications via both SMS and WhatsApp (3rd party integration with extra fee applies). Furthermore, to reduce no-shows, the appointment details will be automatically synced with your patient’s phone calendar app, ensuring they are informed of their appointment with you. If they respond with either 'Confirmed' or 'Reject' through the calendar app, the clinic will receive an automatic email notification, keeping you informed of their response."

No more missed or jumbled appointments

Streamline the process of scheduling appointments with our intuitive scheduling feature. View availability, schedule appointments and send automated appointment reminders to patients, thereby optimising your clinic's schedule and reducing no-shows. With multiple views and chimes to alert you when a patient arrives, you can be rest assured your appointments will now be managed in a well-structured manner.

Beautiful queue system

Wow patients with a customisable queue display that allows you to improve the image of your clinic's branding. Get creative by adding a YouTube video link to keep patients entertained while waiting for their turn. Hit the Page button or change the appointment status to "Started" and the patient will be notified to enter the consultation room.

Dispense medication to patients + replenish reminders

Dispensing medication with prescriptions, both external and internal can be done with ease through kumoDoc™. Link it with a drug label printer, and you can then print labels for labelling containers, drug packs and dose administration aids. At kumoDoc™, we have also gone a step further by implementing an automated medicine replenishment reminder. This alerts the patient when the drug that was previously dispensed is about to run out, prompting the patient to ask for a new supply. This strengthens ties with patients, which leads to return visits and, as a result, recurring revenue. In addition to this, it safeguards the patient by ensuring that a steady supply of drugs is available. And YES, if you choose to integrate kumoDoc™ with WhatsApp (3rd party integration with extra fee applies), the drug replenish reminders can be sent directly to the patient's WhatsApp too.

Manage both selling and center-use consumable inventories

We've taken it a step further! With kumoDoc™, we offer not only medication and product inventory management, but also the management of consumables. Consumables refer to items used during treatments, but not directly billed to the patient, such as gloves, syringes and cotton. Effortlessly manage your inventory with the kumoDoc™ cloud system. You can track stock levels, automate reordering processes and maintain optimal inventory levels to meet the clinic's demands. Moreover, all products in kumoDoc™ include Weighted Average Cost (WAC), providing you with the average cost of each item when ordered from the supplier. Every transaction or change made in the kumoDoc™ inventory by an employee is logged and tracked, increasing accountability and reducing the risk of fraud.

Clock-in and clock-out of employees can be managed with kumoSan.

Our roster clock-in and clock-out functionality simplifies timekeeping for employees. Create and administer employee schedules with kumoSan, an app allowing employees to accurately record their work hours, through QR scanning. This would mean no more punch cards, thus improving efficiency of monitoring employee shifts and attendance. You can even assign tasks to employees from the app itself, such as following up with patients. Reports are also available within kumoDoc™ to track the attendances of employees.

Share post-treatment care images with patients

Post-treatment care visuals can be shared to improve patients' awareness following a treatment. kumoDoc™ enables the uploading and sharing of images or infographics with patients, which can be easily sent through your clinic's WhatsApp phone number. This provides visual guides and resources for post-treatment care, thus further improving treatment outcomes, patient compliance and overall satisfaction. In partnership with Mediconnexions Consulting, kumoDoc™ may add patient infographics for you to easily send to your patients.

Access to Real-Time Business Results

We understand that managing a busy schedule, especially if you oversee multiple clinics, can be time-consuming. That's why kumoDoc™ offers a convenient solution. Our platform includes a daily business reporting emailer that is sent to you every morning. This email provides you with essential information about your business performance up to that date. With this feature, you can stay informed about your clinics' key metrics needing to manually review the closing at the end of each day. It's a time-saving tool that helps you stay on top of your business effortlessly.

Telehealth consultations are the way of the future

The easy-to-use online consultation feature helps healthcare providers offer convenient healthcare services and extend their reach. Virtual consultations can be conducted remotely through secure video calls or chats. The expansion of access to care, improvement of patient and convenience continuity of care during challenging circumstances are facilitated by this feature.

Easy multi-outlet clinic management

For those who run multiple clinics or outlets, we understand the headache is real. That is why kumoDoc™ has simplified the overall management of all your clinics, considering this specific need. A centralised dashboard allows for easy oversight and management of multiple locations from a single interface. Each clinic performance can be monitored, consolidated reports can be accessed and administrative tasks can be streamlined across all outlets. Patient EMRs are also synced live, throughout all branches, no matter where the branch is.

Document patients' treatment pictures within kumoDoc™

Images can be captured and integrated directly into patient Electronic Medical Records (EMR) using the camera tool. The cloud-based system of kumoDoc™ offers a convenient method for capturing photos or scanning important documents related to a patient's condition or treatment progress. The images can be securely stored and attached to the patient's records, providing a visual reference for future consultations, comparisons or documentation purposes.

Make notes and sketches on images and anatomical diagrams

With kumoDoc™, you have the flexibility to upload multiple anatomy templates and utilise them for electronic drawing and note-taking. This feature even allows you to seamlessly annotate and draw on a patient's picture. Imagine the convenience of using our kumoBiz tablet app and a stylus to effortlessly write and annotate, just like you would with a pen and paper, but with even greater advantages! The intuitive interface and precise digital tools make the experience comfortable and efficient. Say goodbye to traditional note-taking methods and embrace the convenience of digital annotation with kumoDoc™.

Automated commissions calculation.

Streamline the management of employee commissions with kumoDoc™, minimising the time and effort required for tracking sales and treatments. Our system precisely records and calculates commissions for each employee, using predefined rules to ensure fairness and transparency. By automating the commission calculation process, kumoDoc™ enhances operational efficiency and saves valuable time in your clinic. Enjoy a hassle-free experience in managing commissions, which enables you to concentrate on other critical aspects of your business while guaranteeing precise and transparent compensation for your employees. Rely on kumoDoc™ to simplify and optimise your commission tracking process.

Digitalise Your Clinic With a True Cloud System

Rest assured that at Kumo™ , we deeply understand your business needs and are dedicated to providing you with the finest solutions. With a proven track record in the Medical Aesthetics, Beauty, and Wellness industries under the Aoikumo™ brand, as well as in the Dental and Veterinary sectors under kumoDent™ and kumoVet™ respectively, we possess the knowledge and expertise to deliver outstanding outcomes.

Building on the success of our previous platforms, we have utilised the same technology and formula to develop kumoDoc™, aiming to offer state-of-the-art solutions to the medical field. Our products are designed for long-term durability,  and we have full confidence that kumoDoc™ will not only meet but exceed all your present and future business requirements. Don't search any further; opt for kumoDoc™ and experience the transformative difference.

Industries We Cater To

Obstetrics & Gynaecology


Medical Wellness Centres


We are a user-friendly platform, backed by a committed team and designed specifically for GP & Primary Care clinics, healthcare and wellness centres, doctors to significantly enhance productivity and establish a solid foundation for long-term success.

All-in-One GP Clinic Management System

Integrated features are available via web and mobile apps that work with Google's Chrome, iOS and Android devices.

User-Friendly System for Doctors & Nurses

kumoDoc™ was designed with doctors and nurses in mind, and once you start using it you will wonder why you waited so long to do so :)

Cloud Technology

Cloud computing that is both reliable and real-time, with regular automated backups, accessible from any device, location just through an internet web browser.

Secured, Robust & 

Data is secured with Microsoft Azure technology, making it secure, stable and robust, with a 99.9% SLA

Lifetime Updates

Lifetime bug fixes, enhancements with feature updates and dedicated support assistance

No Commitments

Simple and quick signup with no commitments, costs up front or penalties for cancellation

Multilingual Support

English, Chinese (中文), Thai and Bahasa Indonesia with other languages currently being added on

Payment Integration with EFT terminal is available

Supports all banks, online transfers and major e-Wallets in Malaysia

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