Clinic administration has never been this simple.

Running a primary care or specialised clinic is a demanding task, particularly when time is limited. Therefore, every second counts! With kumoDoc™ taking charge of your clinic's daily operations, you can focus on growing your clinic business.

Partnering with us today will unveil all the remarkable features that kumoDoc™ has to offer, leaving you impressed.
“We work with you as partners rather than a vendor; to ensure you continuously get the best for your clinic business.”

DocPOS from kumoDoc™ with TPA reduces fraud and secures billing

Simplify your invoicing and payment processes, including insurance claims, effortlessly with kumoDoc™. Our comprehensive system offers Third Party Administrator (TPA) options, providing detailed information that minimises administrative workload. With advanced fraud detection algorithms and secure billing protocols, the cloud-based platform of kumoDoc™ significantly reduces the risk of fraudulent activity and safeguards sensitive financial data.

Additionally, patients will appreciate the convenience of receiving instant invoices via email. By integrating kumoDoc™ with WhatsApp (additional fee applies for third-party integration), the invoice attachment can be automatically sent to the patient's WhatsApp for seamless communication and accessibility.

Prevent overcrowded and messy clinic appointments scheduling

kumoDoc™ provides you with an easy-to-use appointment scheduling tool that is built specifically for clinics, as it comes integrated with case notes and billing, making it linked with the patient's EMR. With just a few clicks, you can create patient appointment schedules quickly, and kumoDoc™ will send automated reminders to patients for their upcoming appointments. These notifications can be sent through e-mail which is directly linked to the patient's phone calendar or you may opt to send them through SMS or WhatsApp (3rd party integration with extra fee applies). With multiple views and chimes to alert you when a patient arrives, you can rest assured that your appointments will now be managed in a well-structured manner.

Telehealth: The future of consultation with doctors

Looking to conduct online video consultations with your patients? No problem! Arrange video calls effortlessly, regardless of their location. When scheduling a "Telehealth" appointment, patients will promptly receive a secure link to join the video call at the designated time. No additional software, apps or fees are required, making kumoDoc™ Telehealth service user-friendly and convenient. Enjoy the simplicity of connecting with patients through video, ensuring seamless virtual healthcare experiences without any hassle.

Beautiful appointment queue system

Elevate your clinic's brand and reputation with a customised queue display that reflects your unique identity. Fuel your creativity by integrating a YouTube video link to entertain patients while they wait. With a simple press of the Page button or updating the appointment status to "Started," patients will receive prompt alerts, guiding them to the appropriate consultation room. This seamless and interactive experience enhances patient satisfaction and streamlines the workflow, leaving a positive and lasting impression of your clinic.

Dispense medication to patients + replenish reminders

kumoDoc™ simplifies medication dispensing by seamlessly handling both external and internal prescriptions. You can connect it to a drug label printer for easy labelling
of containers, drug packs and dose administration aids. Our platform goes the extra mile with an automated medicine replenishment reminder, alerting patients when their medication is running low, promoting timely refills. This enhances patient relationships, encourages return visits and ensures a steady drug supply. Integration with WhatsApp enables convenient reminders sent directly to patients' WhatsApp accounts (additional fee applies for third-party integration).

Comprehensive examination of all past treatments.

The advanced EMR system of kumoDoc™ empowers you to monitor patient care and access information promptly and efficiently, thanks to its structured data storage. This enhances the clinic's productivity and efficiency. As a true cloud-based and web-accessible software, kumoDoc™ allows you to easily access your patients' EMRs anytime, anywhere with just an internet browser on your phone, tablet or laptop.

Manage both selling and center-use consumable inventories

kumoDoc™ goes above and beyond by offering comprehensive inventory management, not just for medications but also for consumables. This includes items like gloves, syringes, and cottons used during treatments but not directly billed to patients. Our cloud-based system effortlessly handles inventory management, allowing you to create purchase orders, transfer orders and return-to-supplier stocks while simultaneously tracking stock levels and automating reordering processes, to ensure your clinic maintains an optimal inventory level.

You can also exercise precise control over dispensed products, consumables and medicines, as they are recorded according to batches, cost pricing, and expiration dates.With the built-in automated Weighted Average Cost (WAC), you can easily determine the average cost of each item ordered from suppliers, through purchase orders. Additionally, every inventory transaction or change made in kumoDoc™ is logged and tracked, enhancing accountability and reducing the risk of fraud.

Keep track of your patients' diagnosis and treatments

The conventional way of physically keeping piles of cardboard case notes has become outdated. With kumoDoc™, you can now include images of the patient's anatomy, annotate on them using various drawing tools or type in notes on your diagnosis all within the patient's case note feature. Additionally, you can pin the most relevant information to the top of the list to ensure easy accessibility and prevent them from being overlooked when a patient comes in for follow-up care.

Go green with e-forms & templates

Eliminate the need for manual paperwork by allowing electronic input and submission of information with kumoDoc™. The e-form and template designer are proven to be valuable tools that simplify and expedite document creation and data collection in kumoDoc™. Templates for anatomies, medical certificates, referral letters and others can now be pre-designed with various formats, ensuring consistency and saving time. These tools enhance efficiency, accuracy, and organisation, making it easier to manage and generate professional documents within a digital environment.

What's more, kumoDoc™ offers unlimited storage for documents so you can be worry-free throughout.
Managing nurses and doctors becomes more difficult as your general practice expands. kumoDoc simplifies things with kumoSan, an app built specifically for your employees to log appointments and commissions, as well as clock in and out of work securely. In addition, it alerts employees whenever they receive a commission, ensuring that they remain motivated.

You could also use the app to delegate tasks and monitor its progress, create appointments and more.

Pictures speak a thousand words

Simplify patient interactions and wow them by providing progress on the treatments through collaging. You can create collages consisting of multiple snapshots that can be viewed in a grid-like format, allowing you to conveniently share progress updates with patients and their owners. With the diverse multigrid layout options provided by kumoDoc™, you can customise your collages to suit your needs.

In-depth analysis and summary of data for doctors

kumoDoc™ offers an extensive range of comprehensive reports, including deferred revenue and patient inactivity analysis. These reports provide a holistic view of your clinic's business, offering valuable insights and essential information. By leveraging these reports, you can proactively make informed decisions, ensuring you stay ahead in the competitive landscape. These insights prompt you to take necessary actions, empowering you to optimise operations, improve patient engagement and enhance overall business performance. With kumoDoc™, you have the tools to stay one step ahead in the game.

An automated email that reports on the clinic’s performance

The success of your company is literally at your fingertips. Every morning, kumoDoc™ sends you an email detailing the previous day's sales, appointments, and cancellations across all of your branches. This provides you with crucial data the moment you wake up, allowing you to make prompt adjustments once you arrive at the clinic.

Reach Patients Online

Sell your services outside the walls of a clinic via the built-in Webstore of kumoDoc™. Patients will also be able to book appointments and make purchases directly from the MeTIME Wellness app, in addition to the online store.

Take charge of your business marketing

To effectively attract patients and expand the reach of your clinic, kumoDoc™ offers a comprehensive set of marketing features. Take advantage of the E-Mail, SMS, and WhatsApp blasting capabilities to connect with your patients and promote your services. Seamlessly integrate with platforms like Mailchimp to create visually captivating and compelling e-mail content. These powerful marketing tools provided by kumoDoc™ empower you to enhance patient engagement, increase brand awareness and drive the growth of your clinic. Embrace these features to effectively market your Medical Wellness Centre and achieve your business objectives.

Frequently Asked Questions

How does kumoDoc™ differ from other general practitioner (GP) clinics or doctor management systems?

To begin with, kumoDoc™ comes equipped with an automated Third Party Administrator (TPA) calculation and claims management module seamlessly integrated into its system.

The entire process, from a patient's initial contact with the clinic to their departure, has been meticulously designed to cater to the specific needs of GP and Primary Care clinics.

Are there any setup costs in implementing kumoDoc™ Clinic Management System?

The implementation of kumoDoc™ does not involve any additional costs.

In case additional support services are needed, such as migrating from legacy systems, kumoDoc™ will readily provide the necessary assistance.

What are the hardware requirements to run kumoDoc™ Clinic Management System?

kumoDoc™ operates not only as a web-based platform but also as a tablet application. When accessed via the web, it functions optimally on the latest Google Chrome browser. To ensure smooth and efficient performance, we advise a minimum hardware configuration of an Intel i5 processor or AMD Ryzen 5 with 8GB RAM and SSD.

For tablet devices, the kumoBiz app (dedicated for kumoDoc™) works seamlessly with at least iOS 14 for Apple devices and Android 12 for Android devices. To take full advantage of kumoDoc™ technological advancements, we always recommend using the latest version of the respective operating systems.

Is training included for my doctors with kumoDoc™ Clinic Management System?

Indeed, kumoDoc™ provides an inclusive video-based training resource that users can access and refer to at their convenience.

Can kumoDoc™ integrate with other systems used by my doctors?

Certainly! APIs are available as an add-on for integration.

How will kumoDoc™ Clinic Management System streamline doctors’ operations and improve efficiency?

It's important to highlight that kumoDoc™ goes beyond being a mere Practice Management System. It offers the ability to efficiently manage your business online, eliminating the necessity of being physically present in the clinic to oversee operations, which is particularly advantageous for multi-branch setups.

Additionally, kumoDent provides two separate apps, kumoSan and MeTIME Wellness, to streamline employee and patient management, respectively. In essence, kumoDoc™ serves as a comprehensive, all-in-one solution that effectively handles the various aspects of your entire business.

Digitalise Your Clinic With a True Cloud Management System for GP & Doctors

Rest assured that at Kumo™ , we deeply understand your business needs and are dedicated to providing you with the finest solutions. With a proven track record in the Medical Aesthetics, Beauty, and Wellness industries under the Aoikumo™ brand, as well as in the Dental and Veterinary sectors under kumoDent™ and kumoVet™ respectively, we possess the knowledge and expertise to deliver outstanding outcomes.

Building on the success of our previous platforms, we have utilised the same technology and formula to develop kumoDoc™, aiming to offer state-of-the-art solutions to the medical field. Our products are designed for long-term durability,  and we have full confidence that kumoDoc™ will not only meet but exceed all your present and future business requirements. Don't search any further; opt for kumoDoc™ and experience the transformative difference.

Healthcare Industries We Cater To

Family & Paediatrician Clinic

Obstetrics & Gynaecology


Medical Wellness Centres


We are a user-friendly platform, backed by a committed team and designed specifically for GP & Primary Care clinics, healthcare and wellness centres, doctors to significantly enhance productivity and establish a solid foundation for long-term success.

All-in-One GP Clinic Management System

Integrated features are available via web and mobile apps that work with Google's Chrome, iOS and Android devices.

User-Friendly System for Doctors & Nurses

kumoDoc™ was designed with doctors and nurses in mind, and once you start using it you will wonder why you waited so long to do so :)

Cloud Technology

Cloud computing that is both reliable and real-time, with regular automated backups, accessible from any device, location just through an internet web browser.

Secured, Robust & 

Data is secured with Microsoft Azure technology, making it secure, stable and robust, with a 99.9% SLA

Lifetime Updates

Lifetime bug fixes, enhancements with feature updates and dedicated support assistance

No Commitments

Simple and quick signup with no commitments, costs up front or penalties for cancellation

Multilingual Support

English, Chinese (中文), Thai and Bahasa Indonesia with other languages currently being added on

Payment Integration with EFT terminal is available

Supports all banks, online transfers and major e-Wallets in Malaysia

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