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Malaysia is gearing up to implement e-Invoicing as part of its broader push towards digitalisation.

The exact timeline for this transition has been outlined by the government, and primary care or specialist clinics must be ready to comply. The move to e-Invoicing is expected to improve accuracy, reduce fraud, and make tax compliance easier.

However, the transition period may be challenging for many primary care or specialist clinics. Adjusting to new systems and ensuring compliance with the new regulations will require a concerted effort from primary care or specialist clinic management and staff.

This guide will provide you with insights into the implementation timeline, the potential challenges you'll face, and a seamless solution to make the transition smooth and hassle-free.

When Will Malaysia Implement e-Invoicing?

To ensure a smooth transition, e-Invoicing in Malaysia will be implemented in phases. This phased approach allows businesses of various sizes to gradually adapt to the new system without overwhelming their operations.

Here is the detailed timeline for the implementation:

Targeted TaxpayersImplementation Date
Taxpayers with annual revenue or turnover exceeding RM100 million.1 August 2024
Taxpayers with annual revenue or turnover exceeding RM25 million but not exceeding RM100 million.1 January 2025
All taxpayers1 July 2025

By 1 July 2025, e-Invoicing will become mandatory for all taxpayers, regardless of their annual revenue. This final phase marks the full implementation of e-Invoicing across Malaysia, ensuring that all businesses, including primary care or specialist clinics, comply with the new digital invoicing standards.

Read More: kumoDoc™ Online Booking Benefits: The Ease of Booking Treatments Online with Your Favourite Clinic

Challenges Primary Care or Specialist Clinics May Face with e-Invoicing

1. Needing to Outsource e-Invoicing Preparation

Not all primary care or specialist clinics have the in-house expertise to manage digital invoicing, leading them to seek external help. This can be time-consuming, costly, and may not always guarantee the quality of service expected.

Finding reliable and experienced service providers adds another layer of complexity to this challenge. Primary care or specialist clinics must carefully vet potential outsourcing partners to ensure they have the necessary skills and experience to handle e-Invoicing.

2. Keeping Up with Deadlines and Document Compilation

e-Invoicing comes with strict deadlines for submitting invoices to the Lembaga Hasil Dalam Negeri (LHDN) via the MyInvois Portal. Primary care or specialist clinics will need to stay on top of these deadlines, ensuring that all necessary documents are submitted promptly.

The process of gathering all required documentation requires due diligence and can be stressful. Failure to meet these deadlines may lead to penalties, audits, and disruptions to the primary care or specialist clinic's operations.

3. Hiring Extra Staff for e-Invoicing Tasks

Transitioning to e-Invoicing may necessitate hiring additional staff to manage the increased workload, such as data entry, document verification, and more. Recruiting and training new employees involves significant cost and effort.

Moreover, integrating new staff into existing workflows and ensuring they are adequately trained to handle digital invoicing efficiently is no easy feat. Primary care or specialist clinics will need to allocate resources for ongoing training and support.

4. Difficulty in Transitioning from Paper to Digital

For primary care or specialist clinics accustomed to traditional paper-based systems, the shift to digital invoicing can be daunting. Technical issues, resistance to change among staff, and high initial costs are common obstacles.

Adapting to a new system requires time, patience, and a willingness to embrace new technology. Primary care or specialist clinics may need to invest in comprehensive training programmes and technical support to facilitate a smooth transition.

Read More: Why is e-Invoicing Crucial for Medical Clinics? Discover 5 Key Facts

How kumoDoc™ Addresses Common e-Invoicing Challenges

1. Automated Processes

kumoDoc™ automates every step of the e-Invoicing process, from invoice creation to submission. This automation lowers the risk of errors and guarantees that invoices are submitted on time, every time.

 2. Cost-Effective

By reducing the need for outsourcing and additional staff, kumoDoc™ helps primary care or specialist clinics save money. The built-in e-Invoicing feature integrates seamlessly with existing primary care or specialist clinic management systems, minimising the need for expensive third-party services.

3. User-Friendly Interface

The intuitive design of kumoDoc™ makes the transition from paper to digital invoicing straightforward. The user-friendly interface requires minimal training, allowing primary care or specialist clinic staff to quickly adapt to the new system.

4. Compliance Assurance

kumoDoc™ ensures that all e-invoices comply with LHDN regulations, lowering the risk of penalties and ensuring that primary care or specialist clinics remain in good standing with tax authorities. The system is regularly updated to reflect new changes in e-Invoicing regulations.

kumoDoc™ - Your Solution for Seamless e-Invoicing

Transitioning to e-Invoicing represents a significant shift for primary care or specialist clinics. While this transition brings several challenges, they can be effectively managed with the right solutions in place.

Our cloud-based management system stands out as a comprehensive solution designed to cater to the specific needs of primary care or specialist clinics.

By choosing kumoDoc™, primary care or specialist clinics can overcome the challenges of e-Invoicing and enjoy a more efficient, accurate, and compliant invoicing process. Book a demo today!

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